Shipping Policy
Shipping Policy
Decorwe LLC
Address: 30 N Gould St Ste N, Sheridan, WY 82801
Email: info@decorwe.com
Website: https://decorwe.com
Processing Time
- All orders are processed within 1–3 business days.
- Orders are not processed, shipped, or delivered on weekends or U.S. holidays.
- If we experience a high volume of orders, processing times may be slightly delayed. You will be notified if there is any significant delay.
Shipping Time & Delivery
Decorwe ships to customers worldwide. Estimated delivery times:
- United States & Canada: 7–15 business days
- Worldwide: 10–20 business days
Delivery times may vary due to customs clearance, weather conditions, or unexpected carrier delays.
Shipping Fees
- Standard Shipping: Calculated at checkout
- Free Shipping: Available on selected promotional items or order values (if applicable)
Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- Tracking updates may take 24–72 hours to appear in the system.
Incorrect Address
- Customers are responsible for providing an accurate and complete shipping address.
- Decorwe is not responsible for delayed, lost, or returned shipments due to incorrect or incomplete address information.
Lost, Delayed, or Damaged Packages
- If your package is lost or significantly delayed, contact us at info@decorwe.com and we will assist you.
- If your order arrives damaged, please email us within 48 hours with photos of the package and item so we can resolve the issue.
Customs, Duties & Taxes
- International customers are responsible for any applicable customs fees, import taxes, or duties.
- Decorwe is not responsible for delays caused by customs.
Shipping Changes & Cancellations
- Orders can only be changed or canceled before they are shipped.
- Once shipped, orders cannot be modified.
Contact Us
For any shipping-related questions, email us anytime at:
info@decorwe.com
We are always happy to help!